Orders and shipping

» On our website, you could submit your order either with or without a registered user profile.  
» We accept orders 24 hours a day, 7 days a week, including on weekends and public holidays.  
» Orders are processed only on working days from 9:00 to 15.00 (CET). Orders submitted after 15.00 CET shall be processed on the next day. Orders submitted on weekends and official holidays in Bulgaria shall be processed on the first working day following the date of order. 
» You could pay your order by choosing one of the options available on our website: credit card, PayPal, cash on delivery (available only for orders in Bulgaria), ePay (available only for orders in Bulgaria).
» The shipping costs are not included in the price of goods. They are displayed separately in the Shipping and Payment pages upon the order’s completion.  
» We will do our best for you to receive your order as soon as possible. 
» Orders in Bulgaria are delivered within 1 to 3 days, following the date of the order confirmation. 
» Orders outside Bulgaria are delivered within 4 to 10 days, following the date of the order confirmation. 

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