Orders and shipping

I. Orders

» 
On our website, you could submit your order either with or without a registered user profile.  

» We accept orders 24 hours a day, 7 days a week, including on weekends and public holidays.  

» Orders are processed only on working days from 9:00 to 15.00 (CET). Orders submitted after 15.00 CET shall be processed on the next day. Orders submitted on weekends and official holidays in Bulgaria shall be processed on the first working day following the date of order.
 
» You could pay your order by choosing one of the options available on our website: by credit card, cash on delivery (available only for orders in Bulgaria) or any other method available at the checkout page.

» The shipping costs are not included in the price of goods. They are displayed separately in the Shipping and Payment pages upon the order’s completion.

» We will do our best for you to receive your order as soon as possible. 


II. Shipping

» Shipping within BULGARIA (prices incl. 20% VAT): 
 

BULGARIA shipment up to 3 kg shipment above 3 kg delivery time free shipping
to courier's office 3.96 BGN 6.96 BGN 1-2 days orders above 68 BGN
to clients address 6.36 BGN 10.56 BGN 1-2 days orders above 68 BGN

» International shipping (prices incl. 20% VAT):

Shipping ZONE I shipment up to 3 kg shipment above 3 kg delivery time free shipping
Romania EUR 4.40 EUR 8.25 2-5 days orders above 58 EUR
Greece EUR 5.40 EUR 8.25 2-5 days orders above 58 EUR
Cyprus EUR 18.50 EUR 18.50 2-5 days -
Hungary EUR 7.95 EUR 18.00 2-5 days -
Czech Republic EUR 7.95 EUR 25.20 2-5 days -
Croatia EUR 7.95 EUR 36.05 2-5 days -
Slovenia EUR 7.95 EUR 36.05 2-5 days -
Slovakia EUR 7.95 EUR 36.05 2-5 days -
Poland EUR 7.95 EUR 36.05 2-5 days -
Shipping ZONE II shipment up to 5 kg shipment above 5 kg delivery time free shipping
Austria EUR 18.00 EUR 21.60 3-4 days -
Germany EUR 18.00 EUR 21.60 3-4 days -
Belgium EUR 25.20 EUR 30.00 4-5 days -
Italy EUR 25.20 EUR 30.00 4-5 days -
Netherlands EUR 25.20 EUR 30.00 4-5 days -
France EUR 25.20 EUR 30.00 4-5 days -
Denmark EUR 36.00 EUR 40.25 4-5 days -
Luxembourg EUR 36.00 EUR 40.25 4-5 days -
Spain EUR 33.00 EUR 39.00 5-6 days -
Estonia EUR 51.20 EUR 56.25 5-6 days -
Lithuania EUR 51.20 EUR 56.25 4-5 days -
Latvia EUR 51.20 EUR 56.25 4-5 days -
Portugal EUR 51.20 EUR 56.25 5-7 days -
Finland EUR 51.20 EUR 56.25 5-7 days -
Sweden EUR 51.20 EUR 56.25 5-6 days -
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